Leadership Qualities That Will Move Us to a New Better Normal
It may feel like eternity however, it is actually a mere 5 months ago that our “normal” lives changed. Luckily, we are now starting to make progress and free ourselves from the ravages of a pandemic. As many parts of life are reopening, COVID-19 seems to be at the forefront, but we also need to address social injustice. The movement to a new better normal for all is a long term never-ending journey, which includes many facets not to be overshadowed by COVID-19. The goal is not to get to a stopping point but to continue to build a new better normal.
As we move forward it is important to remember our founding fathers talked about a “more perfect union,” not a final destination. This perpetual movement forward will be determined by our leadership mindset of vision, value, and love. This may seem like it calls for a group hug or even rose-colored glasses. The truth is far more realistically based on the ability to assess and act on your leadership mindset. Specifically a mindset that includes distinctive vision and value. Further mobilizing the ability to lovingly administrate said vision and values will determine the strength of your leadership journey and organizations’ continued success moving forward. Think of these beliefs as the start, the energy, and the sustainability of your leadership mindset. In other words, your leadership is developed from the inside out, starting with mindset.
Consider each of the following three leadership qualities when assessing where your leadership mindset is:
As a leader your vision includes your views, beliefs, and attitudes. Vision is the starting point to move forward.
Ask yourself these questions:
What is the purpose of the organization? Is your vision a journey or a destination? Who are our customers? What problems can you help customers solve to add value to them?
As a leader your value is made up of your view, attitudes, and beliefs about people, adding value and service, and doing the right thing. The leadership quality of value will be the energy and creativity to sustain movement forward.
Ask yourself these questions:
Who do you think of first as a leader, me, or do you think of others? A simple way to monitor this is to your language. How do you describe actions /success? What do you say "I did" or "we did"?
Do you value all people and giving service, doing the right thing that may not give immediate financial benefits?
Do you listen and learn in the present to people around you of different perspectives?
As a leader your love clearly demonstrates your vision and value of people, to sustain movement forward to a new normal.
Ask yourself these questions:
Do my actions serve a purpose bigger than reputation or profits?
Do the organization's actions display the value of all people's perspectives and journeys to serve a purpose bigger than profit?
Are your actions and the organization's action create a long term benefit for all?
How does your organization serve and add value to the community?
The leader’s development of a leadership mindset of leading with vision, value, and love will provide a model to move forward. Reading this many leaders may have some more questions…
Does this sound like Woodstock? ( you young ones will want to google it) This sounds good in theory how about the "real world"? How can I do this, we are in a pandemic and social unrest? I am overwhelmed.
All these exceptional questions for leaders to ask themselves will develop their leadership mindset at leading themselves.
If an outline of strategically asked and answered questions isn’t enough, an example might help. In the Fall of 2008, the American mortgage industry (based entirely on greed and profits) had overextended the mortgage through financial institutions of the US and the World. The mortgage industry crashed, and the result was the “Great Recession.” A financial time ensued that was so bad that the Wizard of Wall Street, was quoted as saying,
“we are right on the edge of global economic collapse.”Warren Buffett
It was so severe that both presidential candidates, Sen.Cain and Sen.Obama, suspended their campaigns to return to Washington to face the emergency. House prices, retirement funds, and the stock market were in free fall.
Two entrepreneurs, former NFL player and Super Bowl Champion, Casey Crawford and Toby Harris, took a hard look at the financial situation. They agreed that a new leadership mindset needed to do better for all people. Looking at the situation, they believed that the big companies had lost the vision of homeownership. The big companies no longer valued people, love, their responsibility to serve, or desire to add value to people. These beliefs lead them to revamp the mortgage industry. They strove to provide clients with honest assessments of their ability to pay and financial approval planning. They also instituted a speedy acceptance process which took it from the average 90 days to 7 business days!
Two leaders, with a leadership mindset of vision, value, and love, went back to the basics. They developed their company from 2 to 4,000 employees in the past 12 years. This year the company financed over 3 Billion dollars in loans with 82% closed in less than 7 days. The company in 12 years has been hugely profitable, but even more importantly they have revamped the home loan process. They are the 6th largest Mortgage company in the US and rightfully carry the name, Movement Mortgage.
Movement Mortgage is more than a mortgage business. Co-Founder Crawford notes that:
“Movement mortgage has a mission beyond mortgages. The mission is simple but important. We exist to love and value people by leading a Movement of Change in our Industry, Corporate Culture and Communities. The vision further states: “We exist to love and value people. The Company defines love as acting in the long term benefit of all people.”Casey Crawford, former NFL player
Movement mortgage in furtherance of their vision and values has developed a matching funds, Love Works Fund, to benefit employees in need. They have also set up a Movement Foundation to support organizations in their community and the World. More specific information is available on their website below:
Movement Mortgage is an amazing example of a leadership mindset of vision, value, and love. It is not only profitable but serves the World. Started with a vision Movement Mortgage gained energy by valuing people, and is sustained by the interconnection of love. Further but equally as important to note is that this all started in a crisis with a decision to act. Their actions happened one step at a time day by day. It is a journey, not a destination.
Are you willing to assess your leadership mindset about vision, value, and love and take the first steps?